Customer Support
We're here to help! Get the support you need for your Eat Desi experience.
How can we help you?
Choose a topic below to get the help you need quickly and easily.
Order Support
Track orders, modify orders, or get help with order issues
Shipping & Delivery
Information about shipping options, delivery times, and tracking
Returns & Exchanges
Return products, exchange items, or get refund information
Product Questions
Get information about our products, ingredients, and usage
Account & Billing
Manage your account, update billing information, or payment issues
Technical Support
Website issues, app problems, or technical difficulties
Get in Touch
Multiple ways to reach our support team
Live Chat
Chat with us in real-time
Support Hours
Email Support
24/7 - We respond within 24 hours
Phone & Chat
Monday - Friday: 9 AM - 6 PM EST
Frequently Asked Questions
Quick answers to common questions
How can I track my order?
You can track your order by logging into your account and going to 'My Orders', or by using the tracking number sent to your email.
What are your shipping options?
We offer standard shipping (3-5 business days) and express shipping (1-2 business days) to most locations in the US.
Can I modify or cancel my order?
You can modify or cancel your order within 1 hour of placing it. After that, please contact our support team.
What is your return policy?
We offer a 30-day return policy for unopened products. Contact us for return instructions and we'll process your refund.